Terms and Conditions

Thank you for visiting and shopping at www.cheekymongoose.co.za.

Following are the terms and conditions that constitute our Shipping Policy. Domestic Shipping Policy Shipment processing time All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Overnight delivery is only available for orders with delivery addresses within South Africa. Delivery delays can occasionally occur. Shipment confirmation & Order tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Damages from www.cheekymongoose.co.za is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

INTERNATIONAL SHIPPING POLICY
We currently do not ship outside South Africa. Returns Policy Our Return & Refund Policy provides detailed information about options and procedures for returning your order. 

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